Frequently Asked Questions 2018-02-22T15:44:03+00:00


Is there a toll free number for ticket inquiries? 2018-02-14T17:57:21+00:00

Yes, the toll free number is 877-262-3318.

Can ticket payments be accepted at the municipal hall or police station? 2018-02-14T17:54:11+00:00

Payments can be accepted at the municipal hall or police station if the municipality chooses to allow for in-person payments.

Does a citation go against the registered vehicle owner’s driving record? 2019-04-11T19:34:21+00:00

No, there are no points assessed against the driving record of the registered vehicle owner or the driver of the vehicle (if they are not the same person) and nothing is reported to the insurance agency. Each citation is handled as a non-moving violation.

Are people who stop their vehicles past the white stop bar ticketed? 2019-04-11T19:36:33+00:00

As of January 2011, the Illinois legislature passed a bill that precludes any municipality from issuing a citation if a vehicle comes to a complete stop even if that stop is after the stop bar.

Does the use of RLR cameras violate motorists’ privacy? 2019-04-11T19:39:36+00:00

No, driving is a regulated activity on public roads. By obtaining a license, a motorist agrees to abide by certain rules, such as to obey traffic signals.The right of privacy does not extend to public streets. The Courts have found there is no expectation of privacy when on a pubic roadway. The use of RLR cameras in support of traffic safety has been upheld by the Seventh Circuit Court of Appeals for the Northern District for Illinois.

Will the camera actually make the intersection safer? 2018-02-14T17:51:10+00:00

Many large case studies support the effectiveness of the RLR Enforcement program and use of cameras in increasing safety and reducing collisions. A 2011 Illinois Institute of Highway Safety study compared 14 large cities with red light cameras to those without cameras and found that the RLR cameras reduced the fatal red light running crash rate by 24 percent and the rate of all types of fatal crashes at signalized intersections by 17 percent.

What makes SafeSpeed different from other RLR companies? 2019-04-11T19:50:05+00:00

SafeSpeed prides itself in developing and utilizing the latest technology both in hardware and software. SafeSpeed believes that being a wholly owned U.S. and locally based company in Chicago provides a unique advantage over other vendors, the majority of whom are foreign held or based out of state. With SafeSpeed there is no long wait for parts to ship from overseas. All of SafeSpeed’s engineering and software development staff is located in its Chicago headquarters. Onsite support is available immediately and any and/or problems that may occurt are resolved within 48 hours instead of weeks. Beyond public safety, one of SafeSpeed’s main goals is to ensure that municipalities are not financially burdened by the RLR program. SafeSpeed achieves this by structuring its business model so that: 1. There are minimal to no upfront costs due from the municipality to SafeSpeed, any government agency or private contractor of any sort; 2. There are only 5 small monthly fees of $100 each (some vendors charge as much as $4,700 per month); 3. Instead of charging a service fee per transaction, the majority of SafeSpeed’s service fees are structured as flat monthly fees with only one transactional fee for “payment processing.” The result is that SafeSpeed will never receive more revenue than the municipality for whom it is working in any given month and the municipality will never be in a negative financial position due to monthly fees and monthly charges.